285 Privacy Policy — Platform User Data Protection
Your privacy is our priority. This document explains in detail how 285 collects, uses, stores and protects the personal information of users in Malaysia. Please read it carefully before using the platform.
1. Information We Collect
285 collects various types of information to provide users in Malaysia with a secure, seamless and relevant experience. The information collected falls into several key categories:
Account Information
During registration, we ask for your full name, email address, phone number and password. This information is used to verify your identity and protect your account from unauthorised access.
Payment Information
To process deposits and withdrawals in MYR, we collect information related to the payment method you use — such as bank account numbers, account holder names or digital wallet details (e.g. TNG eWallet). Your full card number or online banking password is never stored by 285.
Device & Browser Information
We automatically record technical information when you access the platform, including device type, operating system, browser type, IP address and language settings. This helps us optimise the user experience, particularly for mobile users in Malaysia.
Usage Data
We record in-platform activity such as games played, session duration, access frequency, and page navigation. This data is used to improve our services and detect any unusual activity.
2. How We Use Your Information
Information collected by 285 is used for specific, legitimate purposes. We will not use your data for any purpose beyond what is stated here without prior notice.
- Identity verification and account security — to ensure only the rightful account owner can gain access.
- Financial transaction processing — to manage deposits and withdrawals in MYR accurately and promptly.
- Platform improvement — analysing usage patterns to improve the platform's interface, stability, and speed, particularly for mobile users.
- Service communications — to send important account, transaction or policy-related notifications.
- Fraud detection — to monitor suspicious activity and protect users and the integrity of the 285 platform.
- Legal compliance — to comply with applicable laws and regulations governing platform operations.
3. Cookies & Session Tracking
The 285 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you access the platform.
We use several types of cookies:
- Session cookies — used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
- Preference cookies — to save preferences such as language selection and display format, making your experience more comfortable on future visits.
- Analytics cookies — to help us understand how users interact with the platform so we can improve its design and functionality.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality, such as the ability to stay logged in or save your preferences.
4. Data Security & Third-Party Sharing
Data Storage Security
285 implements robust technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. All communications between your device and our servers are secured with SSL encryption. Sensitive data such as passwords is stored in encrypted form and cannot be read in plain text by any party.
Your data is stored on secure servers with strict access controls. Only authorised personnel who require access for operational purposes may view user information, and they are bound by strict confidentiality obligations.
Third-Party Sharing
285 does not sell, rent, or share users' personal information with third parties for marketing purposes. User information may only be shared in the following limited circumstances:
- With payment processors required to complete transactions in MYR — they are bound by strict confidentiality agreements.
- With relevant authorities when required by law or court order.
- In cases involving fraud investigations or unlawful activity, where disclosure is necessary to protect the platform and other users.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a 285 platform user, you have the following rights regarding your personal data:
- Right to Access — you may request a copy of the personal information we hold about you.
- Right to Rectification — if any information we hold is inaccurate or outdated, you may request that we update it. You can also update your basic profile information directly through your account settings.
- Right to Erasure — in certain circumstances, you may request that we delete your personal data. Such requests will be processed in accordance with applicable legal requirements and platform operating policies.
- Right to Restriction — you may request that we restrict the processing of your data in certain circumstances provided for under law.
Changes to This Privacy Policy
285 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements or platform improvements. The latest version will always be available on this page with a clearly stated update date. Continued use of the platform after any changes are published constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our support team:
Email: [email protected]
You may also refer to the FAQ us for quick answers to frequently asked questions about privacy and account security.
Your data is safe with 285
We are committed to protecting the privacy of every user in Malaysia. Register with confidence, or check our FAQ for more information on platform security.